Effective Use of Chatbots to Enhance the Customer Service Experience

And the mystery online shopper is ..Google Unlike Eliza, ALICE’s chatbot was able to use natural language processing, which allowed for more sophisticated conversations. This is because many bots are developed specifically for the purpose of performing illegal and harmful activities. By 2020, over 80% of businesses https://www.metadialog.com/ are expected to have implemented some sort …

Effective Use of Chatbots to Enhance the Customer Service Experience Read More »